My training is going by REALLY fast. In just 2 short weeks, I will be on my own! All that my hands-on trainer is required to do is allow me an opportunity to become familiar with the telephone and computer system, learn some extra pointers and a few shortcuts. I am expected to continue studying the information in the training manual and learn how to enter locations into the system myself. We are being counted on to learn this job with the tools that have been provided to us, as well as being closely monitored by the supervisors on the call floor. But the guy that trained us did so thoroughly, and I was listening and learning the whole time, so I think I will be fine. I read and study every evening and during my breaks. It has been years since I have taken emergency calls, and I am a little rusty, but it's all coming back to me little by little.
One of my goals here is to become a trainer. Trainers at the call center have their own classification and pay grade, and are permanently assigned weekends off! I am watching one of the trainers in action (she is training one of my other classmates), and she is constantly on top of the new updates and changes to the system, and understands them better than the staff that implemented them! Yep, I intend to learn this job very well.
My trainer is a VERY nice lady. She is a pastor's wife! It is so nice to run across people who share the same values and belief systems! She has a VERY big family (one of those blended families), and is so proud of her children and husband. She and her entire family are very blessed. They know what it is to have and appreciate nice things. They work hard, and raised their children to. And she knows that she is nothing without Jesus, and is very dependent on Him, as I am. She prays and asks Him for success in all that she sets her hands to do, even on her job, like I do. And she knows that she needs help from the Lord, like I do. Relying on "your own" abilities in this day and age is a very foolish thing to do, and a very sure way to set yourself up for failure. It's called PRIDE. But the Lord promised in His word that if we humble ourselves, He will exalt us. And that's what I strive to do. I cannot do anything without Him. I know that wherever my feet land, His providence has sent me there. My mission is to please and serve Him, and hope that I will have completed whatever it is that He sent me there to do.
Anywhoo, that's a wrap as far as my training goes. I am nowhere out of the woods yet, but with His help, I know that I will do well.
The girls are finally up to date on their shots, thank the Lord!
My "new" clothes look awesome on me! LOL
My husband had a birthday this weekend, and we all had a blast helping him celebrate!
God Bless Obama and his family (Lord knows they need it)!
Adrian
Wednesday, January 21, 2009
Monday, January 12, 2009
PASSED WITH FLYING COLORS!
I made a 96 on my skills test today! Tomorrow and Wednesday, I am doing a ride-along on a fire truck and an ambulance, and my hands-on training in the call center starts Thursday, 6 AM SHARP.
I missed the girls' appointment by a matter of minutes Friday due to traffic. I re-scheduled it for Thursday evening, and asked the school nurses and the principals for more time. I explained to them what is going on with me concerning my training and everything. I guess they granted me the extra time, because they didn't call me or Matthew to have the girls removed from school today.
Matthew's birthday is on the 13th, which also happens to be MLK weekend. He's not sure about his plans yet, but I definitely want to go and get my hair done and my eyebrows shaped. I want, and NEED, to look my best, you know. LOL
I have to pay all of my bills with this check, but we (all of the city workers) are also getting our holiday pay this period, which still makes for a nice chunk of change. I've noticed, though, that the more money I make, the more I am taxed. That sucks big time.
Adrian
I missed the girls' appointment by a matter of minutes Friday due to traffic. I re-scheduled it for Thursday evening, and asked the school nurses and the principals for more time. I explained to them what is going on with me concerning my training and everything. I guess they granted me the extra time, because they didn't call me or Matthew to have the girls removed from school today.
Matthew's birthday is on the 13th, which also happens to be MLK weekend. He's not sure about his plans yet, but I definitely want to go and get my hair done and my eyebrows shaped. I want, and NEED, to look my best, you know. LOL
I have to pay all of my bills with this check, but we (all of the city workers) are also getting our holiday pay this period, which still makes for a nice chunk of change. I've noticed, though, that the more money I make, the more I am taxed. That sucks big time.
Adrian
Tuesday, January 6, 2009
2009 BEGINS
Happy New Year to anyone that's reading. I have been busy these past few days.
The girls started school Monday, which meant that since I am still in training, Angela has to catch the bus to school. I was a few minutes late Monday morning, because I wanted to male sure that she was okay, that she had gotten on the bus fine, and that her sisters were up along with her, helping her along and being ready to catch their own bus. This morning went really well; I had gotten to work on time, and the girls went to school without a hitch.
I scheduled the girl's doctor appointment to take the rest of their immunizations Friday evening. Earlier in the class, our trainers had kept us all the way to 4 PM, but lately, they have been letting us out earlier (one of our trainers have just been promoted, and it seems as if he has to catch up on some of his own work that has nothing to do with teaching us, LOL).
The trainers allowed us to pick our shift preferences this week, and naturally, I picked evenings, since that is what I am used to working. I thought that this was going to be my TRAINING shift, but it turns out that second shift will be my assignment once I finish hands-on. My TRAINING schedule will be days, 6 AM to 2:30 PM!!!! 4 WEEKS of torture, maybe longer, depending on how well I do...LOL Everywhere I work, people seem to like to put me on mornings. I am already praying and asking the Lord to help me stay alert and awake! LOL
Working the day shift also means that I have to be well-dressed EVERY DAY. Many high-profile people walk in and out of that call center daily. That is one of the reasons why I have always hated working days anywhere. Everyone is there, and you never know who you will run into. Since this call center is state-of-the-art, I have heard that the mayor and his directors, police and fire chiefs, representatives from government agencies and the media are constantly visiting there.
I did manage to go to the thrift store and Wal-Mart to purchase some professional attire. I wish I could show you what I've found! I purchased a few dress slacks, blazers, blouses, a 2-piece suit, and a couple of skirts. I also bought a black Liz Claiborne lambswool overcoat for $20!!!! I LOOOOOVE that coat! LOL I already have a ton of black shoes and pumps, but I bought a pair of "cheapie" brown pumps to wear with some of my slacks and cream-colored blouses. I know that I am not going to wear the brown shoes all of the time, so I didn't feel the need to invest real money into a pair. Everything fits perfectly and goes well together. God always makes provisions for me whenever He knows that I am in need of things, and always make sure that what I need is already there whenever I go where He sends me. Look, this year I am determined that I am going to strive to give God ALL the glory!!! I know doggone well that I probably wouldn't have found all of those nice things on my own. And the clothes are GOOD QUALITY clothes-wool, silk, and charmeuse fabrics. They will look great, and last me a long time if I take good care of them. And of course, you already know that I will; I just picked my "new" clothes up from the cleaners today.
Speaking of cleaners, when I picked up my clothing, the sales clerk neglected to mention (or didn't know) that one of my blazers was missing. When I returned to claim it, I found out that it wouldn't be ready until Friday. But when was she going to tell me? And if I didn't pay attention to the missing garment, how was I supposed to find out that the coat wasn't going to be ready until Friday? I doubted that they were going to call me. And they told me that the reason why the coat won't be ready until Friday is because that is the only day they clean that type of color (burgundy). But one of the blouses I had cleaned is burgundy, and it was ready today. Whatever.
Adrian
The girls started school Monday, which meant that since I am still in training, Angela has to catch the bus to school. I was a few minutes late Monday morning, because I wanted to male sure that she was okay, that she had gotten on the bus fine, and that her sisters were up along with her, helping her along and being ready to catch their own bus. This morning went really well; I had gotten to work on time, and the girls went to school without a hitch.
I scheduled the girl's doctor appointment to take the rest of their immunizations Friday evening. Earlier in the class, our trainers had kept us all the way to 4 PM, but lately, they have been letting us out earlier (one of our trainers have just been promoted, and it seems as if he has to catch up on some of his own work that has nothing to do with teaching us, LOL).
The trainers allowed us to pick our shift preferences this week, and naturally, I picked evenings, since that is what I am used to working. I thought that this was going to be my TRAINING shift, but it turns out that second shift will be my assignment once I finish hands-on. My TRAINING schedule will be days, 6 AM to 2:30 PM!!!! 4 WEEKS of torture, maybe longer, depending on how well I do...LOL Everywhere I work, people seem to like to put me on mornings. I am already praying and asking the Lord to help me stay alert and awake! LOL
Working the day shift also means that I have to be well-dressed EVERY DAY. Many high-profile people walk in and out of that call center daily. That is one of the reasons why I have always hated working days anywhere. Everyone is there, and you never know who you will run into. Since this call center is state-of-the-art, I have heard that the mayor and his directors, police and fire chiefs, representatives from government agencies and the media are constantly visiting there.
I did manage to go to the thrift store and Wal-Mart to purchase some professional attire. I wish I could show you what I've found! I purchased a few dress slacks, blazers, blouses, a 2-piece suit, and a couple of skirts. I also bought a black Liz Claiborne lambswool overcoat for $20!!!! I LOOOOOVE that coat! LOL I already have a ton of black shoes and pumps, but I bought a pair of "cheapie" brown pumps to wear with some of my slacks and cream-colored blouses. I know that I am not going to wear the brown shoes all of the time, so I didn't feel the need to invest real money into a pair. Everything fits perfectly and goes well together. God always makes provisions for me whenever He knows that I am in need of things, and always make sure that what I need is already there whenever I go where He sends me. Look, this year I am determined that I am going to strive to give God ALL the glory!!! I know doggone well that I probably wouldn't have found all of those nice things on my own. And the clothes are GOOD QUALITY clothes-wool, silk, and charmeuse fabrics. They will look great, and last me a long time if I take good care of them. And of course, you already know that I will; I just picked my "new" clothes up from the cleaners today.
Speaking of cleaners, when I picked up my clothing, the sales clerk neglected to mention (or didn't know) that one of my blazers was missing. When I returned to claim it, I found out that it wouldn't be ready until Friday. But when was she going to tell me? And if I didn't pay attention to the missing garment, how was I supposed to find out that the coat wasn't going to be ready until Friday? I doubted that they were going to call me. And they told me that the reason why the coat won't be ready until Friday is because that is the only day they clean that type of color (burgundy). But one of the blouses I had cleaned is burgundy, and it was ready today. Whatever.
Adrian
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